PAPER - RPA Support & Automated Vacuum Cleaners

At Virtual Operations we recognize that the technologies deployed to provide business benefit, can also be leveraged to provide the back-bone of a support model that monitors and resolves issues proactively. This allows for scalability of support without incurring the overheads of scaling a traditional support model. It also allows for investment into optimising the service operation, and identifying areas of improvement before they become incidents that impact the business.

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