Stakeholder Engagement & Change Management: Bringing Everyone with You
Richard Owen Richard Owen

Stakeholder Engagement & Change Management: Bringing Everyone with You

Adopting Agentic Process Automation (APA) doesn’t just involve deploying a new class of intelligent tools. It requires shifting how people think about work, trust automation, and adapt to new roles in a changing environment.

And that makes stakeholder engagement and change management central to APA readiness.

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Leadership & Vision: It Starts at the Top
Richard Owen Richard Owen

Leadership & Vision: It Starts at the Top

The potential value of APA is immense. Done right, it can improve decision-making, boost productivity, and fundamentally reshape how work gets done. But unlike traditional automation initiatives that could be delivered in siloed departments, APA touches nearly every part of the business.

It affects people’s roles, how teams interact, how data flows, and how systems integrate. These are not changes that can be managed from the middle. They require clear direction from the top.

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Are You Ready for Agentic Process Automation (APA)?
Richard Owen Richard Owen

Are You Ready for Agentic Process Automation (APA)?

Agentic Process Automation (APA) is reshaping the future of work—but success starts with readiness. In this article, we explore what APA really is, why it matters, and the key areas your organisation must assess before adopting it. Cut through the hype and build a solid foundation for scalable, intelligent automation.

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AI Sentinels: The Guardians of Healthcare AI
Richard Owen Richard Owen

AI Sentinels: The Guardians of Healthcare AI

AI is transforming healthcare, but how do we ensure it remains safe, ethical, and effective? Enter AI Sentinels—intelligent monitoring systems that supervise, validate, and adapt AI models to changing medical needs.

  • Prevent errors & bias in diagnoses

  • Ensure compliance with GDPR, HIPAA & regulations

  • Protect patient data & detect cyber threats

  • Adapt AI to new medical guidelines & discoveries

From cancer detection to pandemic response, AI Sentinels are revolutionising healthcare by making AI smarter, safer, and more accountable.

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The Rise of Agentic AI and its Benefits for Healthcare Organisations
Richard Owen Richard Owen

The Rise of Agentic AI and its Benefits for Healthcare Organisations

Agentic AI represents a revolutionary shift in artificial intelligence, characterised by its ability to operate autonomously, proactively address problems, and adapt to complex environments without constant human oversight. Unlike traditional AI systems, which follow predefined instructions to perform specific tasks, agentic AI is designed to make independent decisions, learn from its environment, and collaborate with other systems to achieve overarching objectives. This technological evolution is poised to transform healthcare, a sector increasingly reliant on advanced solutions to meet rising demands for efficiency, personalisation, and improved patient outcomes.

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The 10 Biggest Mistakes Companies make when creating an AI Strategy
Richard Owen Richard Owen

The 10 Biggest Mistakes Companies make when creating an AI Strategy

Success with AI is neither easy nor guaranteed, but if your organisation is unwilling to invest in AI, your competition will. The prize is there for the taking - is your organisation the one that will take it? We look at the 10 mistakes organisations can make when creating an AI strategy, and how the right approach can deliver rewards.

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